The Palms-10-Boutique BNB - # Grand Suite 10

It was our second time and it feels like home. The staff is lovely. Positive: The hotel is beautiful and very clean. Negative: No complaints

Positive: Excellent service, rooms were spacious and staff very friendly

With improved management we could do more to satisfy the guests Positive: During the week breakfast could be served earlier, 7h30 it’s a bit too late, and if booked guests could sent entry codes for the gate because there is no security manning the gate and most times the ladies are so busy and cannot see if someone is at the gate. Negative: For a 4* start establishment we could with white towels, dark coloured towels are just sending a wrong message

Positive: Gorgeous Negative: None

We received great hospitality and excellent service at the Palms boutique hotel. Positive: Our stay at Palms Boutique Hotel was made truly special by the wonderful hospitality we received. We were warmly welcomed by Sindi, who was incredibly friendly and went out of her way to make us feel comfortable. She kindly allowed us to use the dining lounge for lunch, which we really appreciated and which added a personal touch to our stay. The following morning, Sindi and Gift served us a delicious, filling breakfast before we checked out. Their kindness, attentiveness, and genuine care made our experience memorable. We would definitely recommend Palms Boutique Hotel for its excellent service and welcoming atmosphere. Negative: Nothing